Privacy Policy

PRIVACY POLICY

Last updated: October 17, 2025

  1. Overview
    This Privacy Policy explains how Victoria Hyde London LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or make a purchase from www.victoria-hyde.com (the “Site”) or otherwise interact with us. By using the Site, you agree to this Policy.

  2. Personal Information We Collect
    We collect:

  • Account and Order Information: name, email, phone (optional), billing and shipping address, order details, purchase history, and payment information (processed by payment providers; we do not store full card numbers).

  • Device and Usage Information: IP address, browser type, time zone, pages viewed, referring links, search terms, and interactions with the Site.

  • Cookies and Similar Technologies: identifiers for cart, login, analytics, and marketing. You can manage cookies via browser settings.

  • Communications: messages sent to us (email, forms, support, social), and marketing preferences.

Marketing, Analytics, and Ads:

  • We use email marketing, Google Analytics, cookies, and retargeting/behavioral advertising via platforms such as Google, Meta, and others.

Children:

  • We do not knowingly collect personal information from children under 13. If a child has provided information, contact info@victoria-hyde.com to remove it.

  1. How We Use Personal Information
    We use personal information to:

  • Process, fulfill, and ship orders; provide invoices and confirmations.

  • Operate, secure, and improve the Site (including analytics and debugging).

  • Communicate about orders, support, updates, and marketing (if you opt in).

  • Detect and prevent fraud and unauthorized activity.

  • Personalize your experience and advertising.

  • Comply with law, enforce our Terms, and protect our rights.

  1. Sharing Personal Information
    We share personal information with:

  • Service Providers: Shopify (ecommerce), payment processors (PayPal, Klarna, credit card processors, Apple Pay, Google Pay), shipping carriers, email/SMS providers, analytics (Google Analytics), and advertising partners, to perform services for us.

  • Legal/Compliance: to comply with lawful requests or to protect rights, users, or the public.

  • Business Transfers: in a merger, acquisition, financing, or sale of assets, subject to safeguards.

We do not sell personal information in exchange for money. We may “share” personal information for targeted advertising under certain US state laws; you may opt out as described below.

  1. Behavioral Advertising and Analytics
    We use Google Analytics and advertising networks to understand usage and show relevant ads. You can opt out of interest-based advertising via:

  • Platform settings (Google, Meta, etc.).

  • Industry opt-outs such as aboutads.info and youradchoices.com.

  • Browser/device settings to limit cookies or tracking.

  1. Your Choices

  • Marketing Emails: unsubscribe via the link in any email or contact info@victoria-hyde.com.

  • Cookies: manage via browser settings; disabling certain cookies may affect Site functionality.

  • Access, Correction, Deletion: subject to law, request access, correction, or deletion via info@victoria-hyde.com. We may need to verify your identity.

  1. US State Privacy Rights
    Depending on your state (e.g., California, Virginia, Colorado, Connecticut, Utah), you may have rights to:

  • Access/Know the categories and specific pieces of personal information we collect and disclose.

  • Correct inaccuracies.

  • Delete personal information.

  • Opt out of “sale” or “sharing” for targeted advertising.

  • Non-discrimination for exercising rights.

To exercise rights or opt out of targeted advertising “sharing,” contact info@victoria-hyde.com. Where supported, we honor recognized opt-out signals (e.g., Global Privacy Control).

California-specific: We do not sell personal information for money. We may “share” identifiers and online activity with advertising partners for targeted ads; you can opt out as above. We do not knowingly collect information from children under 16.

  1. Data Retention
    We retain personal information as long as needed for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements. Order records may be retained for tax and audit compliance.

  2. Security
    We use administrative, technical, and organizational safeguards appropriate to the information’s nature. No method of transmission or storage is 100% secure.

  3. International Transfers
    The Site is operated in the United States. If you access it from elsewhere, your information may be transferred to, stored, and processed in the US or other countries where our providers operate.

  4. Third-Party Links and Tools
    Third-party websites and embedded tools have their own privacy practices. We are not responsible for their policies.

  5. Changes to This Policy
    We may update this Policy periodically. The “Last updated” date reflects the latest version. Material changes will be noted on the Site and/or emailed where legally required.

  6. Contact Us
    Victoria Hyde London LLC
    38592 Royal Ann Cmn
    Fremont, California 94536
    United States
    Email: info@victoria-hyde.com